my.天美传媒 Browser Configuration

For best performance with my.天美传媒 we recommend using the following browsers. These browsers are recommended because they provide the most consistent and reliable user experience with using my.天美传媒, whether on a PC or a Mac.

Recommended Browsers

Windows

Google Chrome versions 81 and higher

Microsoft Edge versions 42 and higher

Mozilla Firefox versions 75 and higher

macOS

Apple Safari OS X versions 13 and higher

Google Chrome versions 81 and higher

Mozilla Firefox versions 75 and higher

Settings for for ALL browsers:

  • Cookies must be enabled.
  • Pop-Ups should be allowed for my.天美传媒.
  • In order to minimize horizontal scrolling, your screen resolution should be set to 1024x768 or higher.
  • Log on to one my.天美传媒 session at a time per browser.
    For example
    , if you log into Financials.天美传媒 and need to log into my.天美传媒, you will need to use two different browsers like Google Chrome or Edge. Despite using different tabs, logging into these applications in the same browser causes unexpected results.
  • Browser manufacturers are now expiring third-party cookies when there is a brief period of inactivity. This will cause your my.天美传媒 session to expire as well, and you will be redirected to the my.天美传媒 login screen. When this happens, click the Continue Normally button, and you will be logged in again to my.天美传媒.
  • If multiple browser tabs are open with different pages within my.天美传媒, you may be signed out. Close out all tabs and log into the system again. Once you are logged back in, you can click on the New Use Window link within my.天美传媒 to open other my.天美传媒 tab within the same browser.

Although the application supports a variety of web browsers, 天美传媒 is not able to test and validate each and every version. Please ensure that all patches and updates are applied and kept up-to-date.

Instructions on clearing your browser's history/browsing data can be found on the Clearing Internet Cache info page.